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ISO 10004: Directrices para monitorear y medir la satisfacción del cliente Delivering Quality service – The Free Pres. CRITERIOS DE SATISFACCIÓN –BIENES-.
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ISO/FDIS 9000:2015(E) Introduction This International Standard provides the fundamental concepts, principles and vocabulary for quality management systems (QMS).
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ISO 2015. Quality management systems —. Fundamentals and vocabulary This final draft is hereby submitted to the ISO member bodies and to the CEN member bodies terminology_used_in_iso_9000_family.pdf components of a QMS include ISO 10001, ISO 10002, ISO 10003, ISO 10004, ISO 10008, ISO 10012.
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15 сен 2012 по мониторингу и измерению. Preview ISO 10004:2012 Стадия: 90.92 (2015-12-03). ТК/ПК: ISO/TC 176/SC 3, Количество страниц: 32 . Download free pdf files,ebooks and documents Iso 10004 2012 Pdf pdfs Insurance Services Office.
Год выпуска: 2015. Жанр: RPG Версия: v.10004. Разработчик: Народное твочество. Издательство: DMX MOD 135. Язык интерфейса: Русский
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First edition 2010-04-15. Reference number ISO/TS 10004:2010(E). This Technical Specification provides guidance in defining and implementing processes to .
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The focus of ISO/TS 10004:2010 is on customers external to the organization. ISO/TS 10004:2010 is not intended for certification or contractual purposes.
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